Tourist Tracks support

Welcome to the Support/FAQ page. Here, you will find answers to the most common queries. If you still need help, please email us at support@tourist-tracks.com. We will respond as promptly as possible.

How does it work?
Our walking tours are provided in standard MP3 format. When you purchase a download, you'll be sent a link to a zip file. The link only stays live for approximately 48 hours or so. The zip file contains a set of MP3 files and a map in PDF format. Simply unzip the files, print out the map, copy the MP3 files to your iPod or MP3 player and head off for your chosen destination (if you’re not sure how to do this, there is a good guide here www.netsquirrel.com).

How much space do I need on my MP3 player?
Each tour page contains information on size of zip files, size of MP3 files, length of audio and walking time required.

Are the tours available in any other languages?
Not yet! We do plan to roll out other languages soon.

I don't have an MP3 player, so how can I do your tours?
Well, you can also buy the tours on CD, which can be played on a standard portable CD player. Alternatively, for all our destinations except London, you can contact the local tourist information centre, which has our tours on preloaded MP3 players available for hire over the counter. Details of this are on each individual tour page.

How much is postage and packaging?
£1 for UK deliveries, £2 for the rest of the world (and for downloads of course, it's free!).

Terms & Conditions | © Tourist Tracks Ltd. 2007